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Hi there, we'll take this one step at a time!
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If you struggle with a blank canvas, use this boilerplate to start. Remember, this is a flexible resource—tweak it as needed. Some sections might not apply to your product and you might come up with great ideas not listed here, don't let be restricted.
This is not the only format, we would love to see you scope out a great format for your product!
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Go wild and dive deep—we love well-researched documents that cover all bases with depth and understanding.
Refer to the project brief and the additional resources before you begin this project!
(Go through them at least 3 times or till the time you don’t have a mind map in your brain)
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(Think of this as an introduction to your product- make it remarkable!)
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We at Cypherock are a Consensys-backed startup building World's first seedless hardware wallet to ensure absolutely stress-free self custody of your crypto assets.
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(Before you begin, you need to know what your product is, what are its features, what is the problem being solved by your product?)
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It is estimated that 30% of all Bitcoins worth roughly $350 Billion have been lost forever due to improper management of seedphrases.
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Every crypto wallet has only two access points:
1) Via Credentials of the wallet
2) Via Recovery method
Every crypto wallet has a seed phrase i.e a string of 12-24 words associated with it. Losing access to these seedpharses could lead to lose of all the assets in the wallet, forever.
Recovery method kicks in, in case of the wallet going wrong or forgetting the password. But due to the highly in frequent usage of seedphrase in recovery method, users mismanage their seedphrases leading to irreversible loss of funds.
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A hardware wallet that needs no seedphrase backup for the user to stress over.
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(Build your core value proposition by exact what your product does and what problem are you solving)
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Secure your crypto assets without the stress — Cypherock eliminates the need for seed phrase backups, offering a decentralized, fail-safe hardware wallet solution. With open-source code and a dedicated secure element, Cypherock not only protects your digital wealth but also transforms your other hardware wallets into seedless, worry-free vaults.
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Problem Statement:
Functionalities that align with Problem statement:
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Step 1:
Step 2:
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(Go and speak to different users of the product and the people in the chain: households buying the product, shopkeeper selling the product, churned users, users using competitors products. In case of B2B products identify the decision makers, the influencer, blocker and the end user)
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User Name | Alex | Parth Agarwal | Manu | Zach | Ashish |
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Location | United Kingdom | India | India | USA | India |
Age | Late 20's (Difficult to know exact details of individuals in crypto) | 21 | Mid 30s | Mid 20s | Mid 20s |
Gender | Male | Male | Male | Male | Male |
Salary/Job | High paying job in tech background at a MNC | Freelancer, Coding | Product Lead at a finance startup | Growth Marketer in a Startup | Trader |
Apps | ​ | Gamer, Github, Instagram | News Apps, LinkedIn | Youtube, Instagram, Twitter | Zerodha |
How well aware about crypto? | Highly | Highly | Highly | Highly | Somewhat |
How frequently do they interact with Dapps/Web3 Apps? | Daily | Few times a week | Once a month | Few times a month | Few times a week |
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Social Media they use? | Twitter, LinkedIn | Twitter, Instagram, Youtube | LinkedIn, Youtube | Twitter, Instagram, Youtube | Youtube |
Who do they follow? | Crypto thought leaders | Elon Musk, Motivational Speakers, Indian Crypto KOLs | Indian political leaders | Crypto alpha influencers | Trading channels |
Married? | - | No | Yes | No | No |
Have kids? | - | No | Yes(2 Kids) | No | No |
Did they buy Cypherock X1 for personal use? | Yes | Yes | Yes(One for self & one as a gift for wife so she can safeguard assets given by her husband) | Yes, bought 2. One for use & one as a backup. | Yes |
What made them buy a Cypherock X1? | Hardware wallets are important in my safety stack. Them being distributed in nature is futher safer. | Got a steal deal in discounts. Also knew one wallet is equivalent to 4 wallets. | Wanted to nudge wife to start using crypto. Low friction with a seedless wallet | Feels X1 is a good addition in security stack as a long hold wallet as there is no seedphrase you might misplace. | Indian govt banned crypto. So, user now uses Decentralized exchanges to trade his crypto portfolio |
Few Insights from understanding Users:
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(There are separate tables for both B2C and B2B products, put down your your ICP’s in a Table Format, use this as a reference.
This table makes it super clear for anyone to understand who your users are and what differentiates them)
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B2C Table
Criteria | User 1 | User 2 | User 3 |
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Name | Alex | Manu | Parth Agarwal |
Age | Late 20s | Mid 30s | Early 20s |
Income Level | ~50k Pounds | 1-1.5Lac per month | >50k per month |
Location | Tier 1 City of the world i.e London, San Francisco, Miami etc | Tier 2 city in India like Jaipur, Indore etc | Tier 2 city in India like Jaipur, Indore etc |
Demographics | ​ | ||
(refer the table below) | ​ | ||
Need | A safe wallet | Want to gift crypto to loved ones or get them invested. | A hardware wallet which is cost effective |
Pain Point | Low trust in Centralized exchanges, hot wallets & few cold wallets. | Loved ones cant understand risks of losing funds due to seedphrase mis-management | I interact with alot of Dapps daily and am scared if any Dapp is malicious then all my funds will be lost. |
Solution | A distributed wallet with no single point of failure | A seedless wallet | 4 in one hardware wallet |
Behaviour | ​ | ||
(refer the table below) | |||
Blockers and Influencers to purchase ​ | Blockers: Inadequate product integrations with Dapps | Blockers: Family members who are supposed to receive the gifts. | Blockers: Parents as $150 is still expensive for Indian users. |
Perceived Value of Brand | Safest Wallet | Easy to use | Value for money |
Marketing Pitch | World's safest wallet with distributed keys | The easiest crypto wallet with just tap & pay | World's best safety at just 25% of what it costs otherwise. |
Goals | To have a stress free interaction with Web3 apps frequently. | Their family doesnt have to deal with the hassle of a seedphrase. | To get safety & value for money |
Frequency of use case | Daily | Once a month | Few times a week |
Average Spend on the product | $150 | $150 | $115 |
Value Accessibility to product | Safety: Which begins at the onboarding stage. | Convenience: Storing seedphrase in X1 cards | Discount at checkout |
Value Experience of the product | User interacts with the Dapps/Web3 apps via the wallet. | Distributing cards at safe places | Experiencing managing 4 wallets from one |
Note: This is not an exhaustive list, you know your product better, add/remove as per the context! | ​ | ​ |
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we have multiple users of a product and not all of them can be our ICP for whom we make our strategies, we need to prioritize.
(use this ICP prioritization table)
Criteria | ICP 1 | ICP 2 | ICP 3 |
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Adoption Rate | High | Low | High |
Appetite to Pay | High | Low | Low |
Frequency of Use Case | High | Mid | High |
Distribution Potential | High | Low | High |
TAM | High | Low | High |
From the ICP Prioritization Framework, we can see that ICP 1 and ICP 3 can be focused upon since the market for these users is larger enough and the the users have a good use case of the product!
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(begin by doing a basic competitor analysis)
Factors | Ledger | Coldcard | SecuX Nifty | Competitor 4 |
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What is the core problem being solved by them? | Managing crypto involves alot of hassle. | User's don't completely trust the wallet provider, they want ways to verify safety for themselves. | There is no wallet dedicated to NFTs where you can view them on the wallet itself. | |
What are the products/features/services being offered? |
Crypto Debit Card for real world usage
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Who are the users? | Crypto OGs as well as Crypto Newbies | Hardcore Bitcoin-native ecosystem players, Sovereignty & privacy believers. | NFT Traders | |
GTM Strategy | World Safest hassle-free crypto wallet that help achieve mass adoption via simple yet powerful solutions to secure users’ private keys. | World's most trusted and secure Bitcoin signing device a.k.a Bitcoin hardware wallets. | Solve for all problems relating to NFTs. | |
What channels do they use? | Paid Ads, Referrals, Authorised resellers, Influencer Marketing | Direct sales, Authorised Re-sellers | Direct sales, Authorised resessers, Referrals, Influencer Marketing, Paid Ads | |
What pricing model do they operate on? |
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How have they raised funding? | $575 Million raised in 6 rounds to build product that accelerate crypto mass adoption with simple yet powerful wallets. | Unfunded | Unfunded | |
Brand Positioning | Premium crypto wallet that is industry leader in safety. | Empowering Bitcoin Maximalist users to verify safety themselves | We provide simple solutions while keeping you safe. | |
UX Evaluation | Extremely easy to understand | Optimised for security over usability. | Simplistic with touch screen for better navigation. | |
What is your product’s Right to Win? | No other walllet comes close to the simple UI/UX of Ledger. It cuts down lengthy crypto flows into smooth steps while cutting down unnecessary steps at company's end. | ​
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What can you learn from them? |
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(then try to understand the market at a macro level and evaluate the trends and tailwinds/headwinds.)
Now it’s time for some math, calculate the size of your market.
TAM = Total no. of potential customers x Average Revenue Per Customer (ARPU)
SAM = TAM x Target Market Segment (percentage of the total market)
SOM = SAM x Market Penetration/Share
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TAM: ~$5.65 billion
ICP Distribution Geographically:
Target Area: North America, Europe, and Asia-Pacific which represent 70% of crypto market
SAM: 70% * $5.65B = $3.95B
SOM: ~$118 million
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(keep in mind the stage of your company before choosing your channels for acquisition.)
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Channel Name | Cost | Flexibility | Effort | Speed | Scale | Budget | Feedback Driven? |
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Organic | Low | Low | High | Slow | High | Low | No |
Paid Ads | High | High | Low | Fast | High | High | No |
Referral Program | Low | High | Low | High | High | Low | Yes |
Product Integration | Low | High | High | Slow | High | Low | Yes |
Content Loops | Low | High | Low | Low | High | Low | No |
Since, Cypherock is a Pre PMF stage company. The Acquisition Channel chosen should be Cheaper, Faster & Feedback driven.
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Feedback driven channels: Referral Program & Product Integrations
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Why choose Product Integrations:
Why not product integration:
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​Why choose Referral Program:
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Out of these, Product Integrations is the best choice for feedback on wallet integration with the DAPPs but fails at solving the cold start problem.
Hence, the best option that is CHEAPER, FASTER & FEEDBACK DRIVEN is Referral Program.
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(For B2B companies, if referral does not make sense you'll take a crack at a partner program for your product)
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Step 1 → Flesh out the referral/partner program
Step 2 → Draw raw frames on a piece of paper to get the gist.​
(Don't spend a lot of time on design. This is for you to communicate how the referral hook will look)​
A user that successfully reaches their first Aha moment i.e who receives their first crypto assets on the wallet.
User stories​
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Flow to reach first Aha moment:
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If users who successfully reach their first "Aha" moment then they are incentivized with $10 worth of Bitcoin for every successful referral, then they will be motivated to share the product with their network, leading to an increase in new user sign-ups and overall product engagement. This is because the monetary incentive combined with the satisfaction of using the product will drive users to actively participate in the referral program.
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Why?
Platform Currency: Bitcoin (Crypto Assets)
Motivation to share referral: $10 worth free bitcoin credited for every successful referral.
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How?
Sign in to wallet address -> Copy & Share Invitation Link -> Your friend orders -> Claim $10 in Bitcoin
Referral Sharing Mechanism
1:1 over Email
Since, all wallet flows are on Computer so users wont switch platforms for referral sharing.
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That's all ✨
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